Quote request

Request a repair quote

Tell us the device, the fault and how to reach you. The workshop replies during opening hours.

  • VAT-inclusive prices by model
  • Workshop in Saint-Gilles, Brussels
  • No work without your agreement

Describe your device

Four fields are enough.

So we can send the written reply.

So we can call you back faster.

Required fields · Never put a password in this form.

Quick answer: To request a quote, provide the device, complete model, symptom, recent events and data importance. Do not send any passwords. If the cause is not remotely identifiable, the next step involves a diagnosis, displayed at €45 including tax in the catalog, before any more precise proposal.

What information makes a request actionable?

InformationUseful example
DeviceiPhone, iPad, MacBook, iMac, Mac mini or Mac Pro
ModelFull name, size, year or reference
SymptomWhat no longer works, since when and how often
ContextDrop, liquid, heat, update or affected accessory
DataBackup available and priority files, without password

What happens after sending?

The request serves to guide the file. A sheet at a defined price may be sufficient when the model and the issue leave no ambiguity. In other cases, the examination confirms the cause and compatibility before work is undertaken. The commercial terms, deadline and any applicable coverage must be included in the response or accepted document; this page does not invent any.

Prepare your request from the service pages iPhone, iPad, MacBook or data recovery. The reference amounts are within the repair prices.

Where to find the workshop in Brussels?

Repair & Coffee welcomes you to Chaussée de Charleroi 188, 1060 Saint-Gilles, Brussels, Belgium. Call us +32 2 538 13 85 before visiting if you want to check support for a specific model.

The workshop is open Monday to Thursday from 10 a.m. to 6 p.m., Friday from 10 a.m. to 12:30 p.m. then from 2:15 p.m. to 6 p.m., and Saturday from 10 a.m. to 6 p.m. It is closed on Sunday. Find full contact details on the Contact page or prepare your request on the Quote page.

Convenient way to request a repair quote

A useful request starts with a simple statement dedicated to your quote request. You have to describe observable facts rather than guessing a piece. Write down what the device does, what it no longer does, and when the change occurred. This timeline separates observed facts from assumptions and makes it easier to read options without turning a symptom into an improvised diagnosis.

Create an observation sheet

Before comparing, take a few minutes to indicate model, issue, timeline, shock, liquid and data priority. Add the frequency of the problem, the conditions under which it appears and the tests already conducted. Photograph a message or visible damage when it helps, but do not post a full serial number, username or password. Keep these elements for direct exchange with the workshop.

Compare on an identical basis

When requesting a quote, always compare the same model, the same issue and the same option. A difference in generation, size, capacity or technology is enough to change the reference and the amount. Read the price including tax with its full wording. If an option is unclear, ask what it describes instead of concluding from a generic word or photo.

Protect data and access

When the device is still working, check that a recent, readable backup exists. Write down its date and keep the means of account recovery in a private place. A backup reduces the risk of loss, without promising a result. If the data matter more than restoring the device, say so before any further attempts.

Deciding with known limits

The essential limit is this: a form does not replace the examination of an ambiguous symptom. So ask for an explanation that links the observation, the model and the planned repair. Avoid adding prices or transposing a service between two devices. If several causes remain possible, the logical step is to decide between them before choosing a part.

Take the next step

After this preparation, you can keep a clear copy of the application. Keep the full model name, description sent, and amount displayed at the time of your request. For Repair & Coffee, the reference address is Chaussée de Charleroi 188, 1060 Saint-Gilles, and the telephone number is +32 2 538 13 85. Check timetables on the Contact page before your trip.

Practical questions

Where to start when requesting a repair quote?

Start by describing observable facts rather than guessing a play. Then add a dated description of the symptom.

What observations should be kept?

It is useful to indicate model, failure, chronology, shock, liquid and priority of data, then note the tests already carried out.

Can we deduce the part from a single symptom?

Not always: a form does not replace the examination of an ambiguous symptom. An examination may be necessary.

How to compare two amounts?

Keep the same model, the same service, the same option and check that the prices are indicated inclusive of tax.

What is the next useful step?

Prepare the essential facts and then you can keep a clear copy of the application.

Updated information: .