Frequently asked questions
Quick answer: This FAQ brings together factual answers about devices, pricing, diagnosis, preparation and access to Repair & Coffee. The conditions which depend on a model or a refurbished device appear on the relevant sheet. No lead time, commercial coverage or availability is inferred without confirmation.
What devices are confirmed in scope?
The scope communicated covers repairs of iPhone, Macs and tablets, as well as the sale of refurbished PCs, phones and tablets. For a device for sale, view its condition, price, photos, and availability listed by Repair & Coffee.
How do I know the price of my repair?
Choose the family, the exact model and the fault. The price including tax appears on the sheet. When the cause remains uncertain, a diagnosis at €45 including tax is provided in the catalog before a more precise proposal.
Do I need to identify the exact model?
Yes. A year, size, chip, or Pro, Plus, mini, or SE variant may change compatibility and price. Complete labels avoid selecting the wrong form.
What to do before dropping off a device?
Back up the data if possible, note the symptom and recent events, then remove unnecessary accessories. Do not submit any passwords in the public form.
Is data recovery certain?
No. The possibilities depend on the medium, the failure, the encryption and the attempts already made. An evaluation precedes any conclusion and no results can be promised before examination.
Are all refurbished devices available?
Availability depends on each device. Check the condition, price, photos and quantity indicated by Repair & Coffee on its sheet before deciding.
Where is Repair & Coffee located?
The workshop is located at Chaussée de Charleroi 188, 1060 Saint-Gilles, Brussels, Belgium. The telephone number is +32 2 538 13 85.
Where to check the schedules?
The Contact page contains the reference table: Monday to Thursday 10 a.m.–6 p.m., Friday closed from 12:30 p.m. to 2:15 p.m., Saturday 10 a.m.–6 p.m. and Sunday closed.
Continue with the prices, the quote request, the iPhone repairs, the MacBook repairs or the Contact page.
Practical method for frequently asked questions
A useful request begins with a simple statement dedicated to your search for an answer. We must start from the model and the concrete question. Write down what the device does, what it no longer does, and when the change occurred. This timeline separates observed facts from assumptions and makes it easier to read options without turning a symptom into an improvised diagnosis.
Create an observation sheet
Before you compare, take a few minutes to separate price, diagnostics, backup, availability and access. Add the frequency of the problem, the conditions under which it appears and the tests already conducted. Photograph a message or visible damage when it helps, but do not post a full serial number, username or password. Keep these elements for direct exchange with the workshop.
Compare on an identical basis
When searching for an answer, always compare the same model, the same issue and the same option. A difference in generation, size, capacity or technology is enough to change the reference and the amount. Read the price including tax with its full wording. If an option is unclear, ask what it describes instead of concluding from a generic word or photo.
Protect data and access
When the device is still working, check that a recent, readable backup exists. Write down its date and keep the means of account recovery in a private place. A backup reduces the risk of loss, without promising a result. If the data matter more than restoring the device, say so before any further attempts.
Deciding with known limits
The essential limit is as follows: a general response must give way to the data in the file concerned. So ask for an explanation that links the observation, the model and the planned repair. Avoid adding prices or transposing a service between two devices. If several causes remain possible, the logical step is to decide between them before choosing a part.
Take the next step
After this preparation, you can follow the link to the detailed route. Keep the full model name, description sent, and amount displayed at the time of your request. For Repair & Coffee, the reference address is Chaussée de Charleroi 188, 1060 Saint-Gilles, and the telephone number is +32 2 538 13 85. Check timetables on the Contact page before your trip.
Practical questions
Where to start for frequently asked questions?
Start with the model and the concrete question. Then add a dated description of the symptom.
What observations should be kept?
It is useful to separate price, diagnosis, backup, availability and access, then note the tests already carried out.
Can we deduce the part from a single symptom?
Not always: a general answer must give way to the data in the file concerned. An examination may be necessary.
How to compare two amounts?
Keep the same model, the same service, the same option and check that the prices are indicated inclusive of tax.
What is the next useful step?
Prepare the essential facts then you can follow the link to the detailed route.
Updated information: .