Tips

Back up your data before repair

A useful backup isn't just an enabled option: it's a recent copy that you can check the date of and, ideally, restore. Before a repair, identify important photos, documents, conversations...

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Refurbished, used or new: Belgian guide

New, used and refurbished describe three different commercial situations. A new device has not been used as a consumer product; a second-hand product has already been used; a refurbished device...

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